Reference

Privacy Policy Before You Open Account

DANA, OVO, GoPay and QRIS wallet records, login device details, and account verification steps are set out here before you open your account.

DANA and OVO recordsGoPay and QRIS checksCookie choicesAccount request paths
bejo77 Privacy Policy Before You Open Account
HELP PATHS

Privacy Questions Through Our Help Desk

Privacy requests move faster when you reach the correct channel with the right account detail.

Live chat privacy queue Live chat is staffed 10:00-22:00 WIB for privacy account checks. Send your registered phone or email only after the agent asks, and we will keep the chat tied to your request record.
WhatsApp request check WhatsApp helps when you need to share a screenshot of a DANA, OVO, GoPay or QRIS privacy concern. Cover unrelated balances, include your username, and wait for our case code.
Email written trail Email suits access, correction and deletion requests that need a written trail. Use the subject line Privacy Request, add your account email, and avoid sending card photos unless we ask.
DATA PRACTICE

Andar Bahar Sessions and Account Records

A login from a new phone, a cookie choice in Chrome, or a wallet check after Andar Bahar can affect the data we store.

Account sign-up records

We store the details you provide during account setup, such as username, email, phone number, and verification status. These records help us match you to privacy requests and prevent changes by the wrong person.

Wallet activity records

DANA, OVO, GoPay and QRIS activity creates timestamps, status codes, and receipt references in your wallet history. We use them to trace disputes, confirm account ownership, and answer payment-related privacy questions.

Cookie choices

Cookies remember login state, language preference, and security signals on your browser. You can clear them from your browser settings, but doing so may require another login check on your next visit.

Device security checks

When you use a new phone or browser, we may record device type, IP range, and login time. These signals help us spot account access that does not match your normal pattern.

Retention window

We keep account and wallet records only while they are needed for service operation, legal duties, dispute handling, and security checks. When those needs end, we remove or reduce the data where practical.

Change request process

If your email, phone number, or name needs correction, send a privacy request before making repeated account changes. We may ask for a code or prior wallet reference to confirm identity.

Privacy Policy Questions You May Ask

Your privacy questions usually start with account access, wallet records, cookies, or a correction request. We answer those points here in plain terms, using the same account steps our help desk follows. If your case involves a legal right in Indonesia or another location, access and response handling depends on local law.

We collect the details needed to create and secure your account, such as username, phone number, email, login records, and verification status. Wallet actions through DANA, OVO, GoPay and QRIS also create account-linked records.

Session logs help us trace account activity, resolve disputes, and protect your profile from access that does not match your normal pattern. They may include game title, time, device signal, and account identifier.

Yes, you can ask through live chat, WhatsApp, or email using the privacy request path. We will verify your account first, then respond with the data we can provide where local law permits.

Open Account > Profile > Privacy Contact and check your current details before messaging us. We may send a code or ask for a recent DANA, OVO, GoPay or QRIS reference to confirm ownership.

Cookies mainly support login state, language choice, and security checks. You can clear them in your browser settings, but your next visit may require another login or device confirmation step.

You can send a deletion request through email or live chat. Some records may need to stay for dispute, security, wallet, or legal reasons, and the exact response depends on local law.

We may update this page when account flow, wallet processing, cookies, or legal duties change. Check the policy link in your account area, especially before you update profile details or contact support.